We Have

Return Polıcy

Return and Exchange Policy

  1. Introduction
    Thank you for shopping with us! To ensure your satisfaction, we have a straightforward policy for exchanges and store credits. Please review the details below.

  2. Exchange and Store Credit Policy
    • In-Store Exchanges: We accept exchanges only at our physical store location.
    • Timeframe: Exchanges or store credit requests must be made within 3 days of purchase.
    • Condition: Items must be unused, in their original condition, and in their original packaging.
  3. How to Make an Exchange or Obtain Store Credit
    • Visit Us in Store: Bring the item along with your receipt or proof of purchase to our store location at [Greenbrier Mall / 1401 Greenbrier Parkway Ste 1094 Chesapeake VA – 23320].
    • Processing: Our staff will inspect the item and assist you with the exchange or store credit process. If the item meets our conditions, we will process your exchange or issue a store credit.
  4. Store Credit
    If an item is eligible for exchange, and you prefer store credit, we will issue a store credit for the amount of the purchase. This store credit can be used for future purchases at our store.
  5. Non-Exchangeable Items
    Please note that we do not accept returns. Items not eligible for exchange or store credit include:
    • Items not in their original condition or packaging
    • Items returned after the 3-day period
    • Sale or clearance items
  6. Contact Us
    For any questions or further assistance, please contact us at [thegoatvirginia@gmail.com]. We’re here to help!

Thank you for shopping with us!

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