We Have
Return Polıcy
Return and Exchange Policy
- Introduction
Thank you for shopping with us! To ensure your satisfaction, we have a straightforward policy for exchanges and store credits. Please review the details below. - Exchange and Store Credit Policy
- In-Store Exchanges: We accept exchanges only at our physical store location.
- Timeframe: Exchanges or store credit requests must be made within 3 days of purchase.
- Condition: Items must be unused, in their original condition, and in their original packaging.
- How to Make an Exchange or Obtain Store Credit
- Visit Us in Store: Bring the item along with your receipt or proof of purchase to our store location at [Greenbrier Mall / 1401 Greenbrier Parkway Ste 1094 Chesapeake VA – 23320].
- Processing: Our staff will inspect the item and assist you with the exchange or store credit process. If the item meets our conditions, we will process your exchange or issue a store credit.
- Store Credit
If an item is eligible for exchange, and you prefer store credit, we will issue a store credit for the amount of the purchase. This store credit can be used for future purchases at our store. - Non-Exchangeable Items
Please note that we do not accept returns. Items not eligible for exchange or store credit include:- Items not in their original condition or packaging
- Items returned after the 3-day period
- Sale or clearance items
- Contact Us
For any questions or further assistance, please contact us at [thegoatvirginia@gmail.com]. We’re here to help!
Thank you for shopping with us!